Агенция за регионално икономическо развитие - Стара Загора

Customer service training program

Development and implementation of a customer service training program for employees of municipal and state government agencies and private businesses, FLGR.

1) Conducted initial and final surveys of the citizens’ satisfaction from customer service in municipal, government and private offices.
2) Developed materials for training course for customer service improvement
3) Published brochure to promote the principles of good customer service
4) Organised eight training courses for municipal and tax officers, hotel managers, SME managers, bank employees.

 

Certificates

certificate-1.jpg fdi-strategy-stara-zagora.jpg micro-fdi-strategy-stara-zagora.jpg

Contact Us

127 General Stoletov Street,
6000 Stara Zagora, Bulgaria
tel. (+359 42) 605007,
fax (+359 42) 638075,
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can count on us for:

  • Elaboration of manuals and procedures concerning project management;

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